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Публикувано на Април 12, 2017, 12:44 от Radioactive International Recruitment (RIR)
Email: k.eskenazi@radioactivebg.com
Лице за контакт: Gergana Mashal


CSR with English / Hebrew

Бизнес услуги | България

Radioactive International Recruitment (RIR) is a licensed company that provides innovative recruitment services. Our headquarters are based in Sofia, Bulgaria. We focus our efforts in matching the right talent for each specific professional opportunity. At the moment we have clients in different countries such as Dubai, Malta, Lithuania and Bulgaria. Our team consists of highly experienced recruiters in the field of IT and hospitality.

For one of our clients – one of the world leaders in the outsourcing business – we are looking for Customer Support Representative with Hebrew and English.

Essential Duties and Responsibilities:
* Answers incoming customer calls regarding billing issues, product problems, service questions and general client concerns;
* Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport with every caller;
* Update customer information in the customer service database during and after each call;
* Work with the management team to stay updated on product knowledge and be informed of any changes in company policies;
* Impact the company’s bottom line by problem solving and turning frustrated clients into repeat customers.

Requirements:
* Excellent level of Hebrew and English;
* Very good communication skills;
* Good organizational and problem solving skills;
* Ability to work under targets and with deadline.

Our client offers:
* Very attractive salary and bonus scheme;
* Full-time assignment;
* Professional development;
* Friendly working environment.

If you are interested in this opportunity, please send your CV in English at jobs@rir.bg. All applications will be treated with strict confidentiality. Only shortlisted candidates will be contacted. Our services are free of charge for all applicants.

Radioactive International Recruitment and its employment activities are based on a Recruitment license № 2198 issued on 12.01.2017
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